Imperial Voyages Pvt. Ltd.

Terms & Conditions

All efforts will be made sincerely to maintain the contract made by our organization with its customers but there are always possibilities of certain Items like airfares, entrance fee at the monuments or drastic increase in fuel costs etc. getting more expensive without any notice from the Govt. authorities. In such FORCE MAJEUR, the difference in the cost would be borne by the customers.

Payments by Travelers
You agree to pay for the “Total Cost” (including the price of the tour and, where applicable, taxes, levies and duties) for any booking requested, in accordance with the pricing terms set forth in the applicable booking page, if such requested bookings are confirmed by the applicable Operator. The availability and price of a Tour can change any time until you have received a booking confirmation.
In case only the deposit is payable at the time of booking or booking confirmation, the balance of payment (i.e., the Total Cost minus the deposit) is due and will be payable as stated in the Operator’s terms according to the booking page.
Imperial Voyages Pvt. Ltd. in its own discretion collects (through third party payment processors) the Total Cost (as one payment or deposit plus balance payments) for and on behalf of the Operator as its commercial agent. You hereby authorize the collection of such amounts by charging the credit/debit card provided as part of requesting the booking, or by one of the other payment methods as described on the Site or Application.

Bank and Credit Card Fees
Some banks and credit card companies impose fees for international transactions. If you are making a booking from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since Imperial Voyages Pvt. Ltd. may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

International Travel
By offering reservations for travel in particular international destinations, Imperial Voyages Pvt. Ltd. does not represent or warrant that travel to such areas is advisable or without risk. Imperial Voyages Pvt. Ltd. will not be liable for damages or losses that result from travel to such destinations.
You and any children traveling with you must be in possession of a machine-readable passport valid for 6 months after their trip return date along with applicable visas. It is your sole responsibility to secure and/or pay for any and all visas, reciprocity fees, affidavits, immunizations, etc. that are required to be permitted entry into each destination. In some countries you may be subject to entry (reciprocity) fees and/or departure taxes/exit fees which will be collected at the airports upon entry/departure by local government authorities. Please note that entry to any country may be refused even if the required information and travel documents are complete.
For up-to-date detailed information on travel documents and visas, entry/exit taxes and further information on entry and exit requirements please check with your local consular services. Obtaining and carrying these documents is your sole responsibility. Imperial Voyages Pvt. Ltd. bears no responsibility for such information and will not be responsible for advising and/or obtaining required travel documentation for you, or for any delays, damages, and/or losses including missed portions of your vacation/holiday related to improper documentation or government decisions about entry.
Imperial Voyages Pvt. Ltd. is committed to comply with sanctions imposed by the Office of Foreign Assets Control (OFAC). These sanctions change from time to time and impose restrictions on travel companies. Imperial Voyages Pvt. Ltd. will not offer for sale journeys that include travel to any sanctioned country. Imperial Voyages Pvt. Ltd. reserves the right to cancel any reservation made that is contrary to OFAC policy and/or sanctions and Imperial Voyages Pvt. Ltd. will not directly or indirectly use any funds, or lend, contribute or otherwise make available funds to any person or entity, for the purpose of financing the activities of any company, country and/or persons currently subject to any U.S. sanctions administered by OFAC.

Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

Important Documents to carry for all foreigners National Tourist as Identity Proof Detail:

It is Mandatory for all guests (Foreign Nationals, NRI’s and Indian Nationals) to provide Photo ID at the time of booking confirmation of tours. The given below Documents are applicable for different categories:

Currency and Customs: 

The currency of India is the Indian rupee (INR).

There are restrictions on bringing Indian rupees into India. Visitors, including tourists, are not permitted to bring any amount of Indian currency into the country. If you’re resident in India, you can bring up to INR 25,000 into the country.

If you’re visiting India, you can bring cash or travellers’ cheques (in pounds sterling or another foreign currency) and/or a bank card with you and exchange or withdraw rupees once in India. You will have to declare any amount exceeding US$ 5,000 in notes, or US$ 10,000 in notes and travellers’ cheques combined.

All meals offered with compliments or that are already included are without Drinks (alcohol, Bottled Water)

Any multi-country tour additions to the existing itinerary require a week notice. If during the trip, you wish to add a country that is not there in the itinerary then our team shall try our best to accommodate the request but if a week notice is not given then we are not responsible for disappointment as this was not a part of the finalized itinerary/ contract. The changes will cost additional

There are many activities that are done by multiple vendors in India and the sub-continent. We never commit services of a particular vendor and this can be changed during the trip keeping in mind guest comfort, safety and health. We continuously rate the quality of services offered by all vendors and change of vendor can happen without any notice to the guests. But, same service/ activity as mentioned in proposal will be 100% provided and in case of non-provision, either a refund or a meal of same price will be offered to guest.

We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client’s risk. Our transport is certainly Insured as per Indian Motor Vehicles Act and claims, if any, will be made as per the rules of the Insurance Companies in Indian Rupees

The cancellation charges would be as follows:

  • 60 days or more prior to arrival – 15% of the tour/service cost.
  • 59 days – 30 days prior to arrival – 30% of the tour/service cost.
  • 29 days – 15 days prior to arrival – 50% of the tour/service cost.
  • 14 days – 0 days, prior to arrival or no show – NO REFUND.

Note: If booking for following period is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.

  • High Peak Season bookings (from 20th December to 15th January).
  • Festival Period Bookings (Festivals like -Diwali, Dusheera, Holi, Pushkar fair etc).
  • For foreign nationals– Copy of Passport + Visa is mandatory.
  • For Non Resident Indians clients (NRI client)– copy of passport.
  • For Overseas Indian clients holding OCI / PIO card– copy of passport and copy of OCI/PIO card is mandatory.
  • For domestic clients– copy of Driving License / Voter ID Card / passport is mandatory.

Note: VISA is compulsory to Travel to India for all Foreign Nationals. Kindly check the below link for VISA on arrival detail for the listed countries.

Refund Policy:

In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.

Please note that the refund process may take minimum 5-6 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount. Only written communication shall be entertain in regard to Refund part.